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For business buyers
Questions
It is a written statement of what you need to source: the products, the quantity, the selling unit, the destination and any timing that matters. It is not an order and it commits you to nothing. It is reviewed by a person, sourced against, and answered with a written quotation.
ExipoGlobal works with retailers, wholesalers, distributors, importers, institutional buyers and corporate buyers. You select your buyer type on the form so the enquiry is routed and answered appropriately.
Where a requirement is standard and the volume is modest, the catalogue carries published prices and a checkout. Where volume, customisation, destination or terms are variable, the price is quoted rather than published — that is the trade enquiry route, and it is the one most business and export buyers take.
No. The enquiry form captures your company and contact details directly, so a first-time buyer can submit a requirement without registering first.
You receive a reference number for the enquiry. The requirement is then reviewed, producers are identified who can meet the specification, quantity and timeline, and what is genuinely achievable is confirmed before any figure is offered. The response is a written quotation.
No. An enquiry is a request for a quotation. Nothing is charged and nothing is committed until you accept a quotation and an order is confirmed.
Each enquiry line takes a quantity and the unit that quantity is counted in. The selling unit matters because the same product can be traded in different units, and a quantity without its unit cannot be priced or sourced accurately.
The selling unit is what you order by. The pack size is how much is inside one of those units. The two are separate facts, and where a pack size applies the total physical quantity follows from both — so stating them separately avoids the most common source of error in an order.
A minimum order quantity is the smallest quantity that can be ordered for a given selling unit. Where one applies to a catalogue product it is shown on that product's page. If your requirement falls below it, submit an enquiry anyway and say so — a smaller run can be discussed rather than assumed impossible.
Yes. The form takes multiple lines, each with its own product, quantity, unit and pack size. A mixed requirement should be submitted as one enquiry rather than several, so it can be sourced and quoted as a whole.
Yes. An enquiry line accepts a free-text product description, so you can request items that are not currently listed. Custom sourcing is treated as a normal enquiry: producers are identified against the specification you give.
Enough that the specification is unambiguous — what the item is, and any characteristic that would make a substitute unacceptable. A vague description can only be answered with a vague quotation, or with questions that delay it.
Each enquiry line carries a customisation notes field for exactly this. State what needs to change from the standard item, and it is assessed as part of sourcing the requirement.
It is optional and it is useful. A target unit price tells the sourcing team what commercial range the requirement has to work within, which can be answered directly rather than after a round of revision. It is treated as an indication, not as an offer or an agreed figure.
The form takes a required-by date. State it, because it affects which producers can be considered. What is achievable against that date is confirmed in the quotation rather than assumed at enquiry stage.
Destination affects sourcing, documentation, freight and the commercial terms of a quotation. A price cannot be stated meaningfully without knowing where the goods have to reach.
Your company name, a contact name, an email address and the destination country. A phone number and an Incoterm are optional. This is what is needed to review the enquiry and respond to it.
Leave it blank. It is an optional field. If you state one, the quotation is prepared against it; if you do not, the applicable terms are set out in the quotation for you to review.
You select the currency on the enquiry form, and the quotation is prepared in the currency recorded against it. Every figure on a quotation carries its currency explicitly.
Enquiry details are used to source against your requirement and to prepare a quotation. Internal notes and supplier information are not published, and buyer information is not shown in any public part of this site.
Line detail, unit price, charges, the total, lead time, the Incoterm and the payment schedule — set out in writing before you commit to anything.
Each quotation carries its own validity date, shown on the document itself. Validity is set per quotation rather than by a blanket rule, because the inputs behind a price do not stay constant.
Once you accept a quotation, the commercial terms of that order are fixed. Later changes to published or internal pricing do not alter an order that has already been agreed.
No. Catalogue prices are indicative and display-only. Freight, duties and destination charges are confirmed on the written quotation, which is the authoritative document.
What a figure includes is stated on the quotation itself, together with the Incoterm that governs it. Import duties and taxes levied in the destination country depend on that country's rules and on the terms agreed, so they are addressed per quotation rather than by a general statement here.
Yes. A quotation is the basis for commercial discussion, not a final demand. If the terms do not work, say what needs to change and a revised quotation can be prepared.
Request it in your enquiry notes and it is addressed as part of the response. Whether a sample is available, and on what terms, depends on the item and the producer, so it is confirmed in the quotation rather than promised in advance.
Documentation issued for an order is set out as part of the quotation and order confirmation. Which documents apply depends on the destination and the agreed terms.
You accept the quotation. The order that follows is linked to that quotation, and the terms recorded on it are the terms the order runs on.
Payment terms are set out in your quotation and agreed before an order is confirmed. They are not a single fixed policy applied to every buyer — terms reflect the order, the buyer and what was agreed.
A payment schedule can be split into stages, each tied to a point in the order — on order confirmation, before production, before shipment, on documents, or on delivery. Which stages apply, and in what proportion, is stated in the quotation you accept.
Advance payment enables production to begin. Where it applies to your order it appears as a milestone in the payment schedule on your quotation.
Goods are released according to the payment terms in your quotation — not a blanket policy applied to every buyer. If a payment stage is outstanding and the agreed terms require it before dispatch, the shipment is held until that stage is met, and the reason is stated plainly.
Lead time is stated on your quotation, because it depends on the product, the quantity and the producer. It is confirmed against your requirement during sourcing rather than quoted as a general figure.
That follows from the Incoterm agreed on your quotation, which defines where responsibility for carriage and cost passes between the parties.
Yes. You are told what stage the order has reached, rather than having to infer it. Order state, payment state and shipment state are tracked separately and reported as they are.